
Ivan Misner, PhD is the founder and chairman of BNI, the world’s largest business networking organization. He has written nine books, including the New York Times bestseller
Masters of Networking and his number one bestseller
Masters of Success. He is a monthly columnist for Entrepreneur.com and is chairman of the board of the Referral Institute, a referral training company with trainers around the world.
Michelle Donovan is known as “The Referability Expert” in Pittsburgh. She is the owner of Referral Institute in western Pennsylvania and founder of Pinnacle Training Services. Michelle has served as guest faculty for Penn State’s Beaver campus and the University of Pittsburgh’s Katz Center for Executive Education.